At SERVPRO of Madison North & East, we are proud to have a wonderful group of employees that share our vision of providing 24-hour emergency service and are dedicated to being faster to any size disaster.
National Red Nose Day
Help Stop Children's Poverty!
National Red Nose Day!
Our SERVPRO of Madison Family put on our red noses to help support awareness of Children's Poverty.
National Red Nose Day is a mission to help kids who need us most.
Half of the money distributed by Red Nose Day 2016 will be spent right here in the U.S. The other half will be spent in some of the poorest communities in Latin America, Asia, and Africa. All money raised supports projects that ensure kids are safe, healthy, and educated.
Ray started working at SERVPRO in 2001 as a technician and today he is a Project Manager. Along with Ray's many years of experience, he is certified in the following: WRT-IICRC, ASD-IICRC, Certified Mold Remediator-PMII, Lead-Safe Renovator, OSHA Safety & Health, Effective Air Washing & Air Scrubbing, Successful Subrogation I for Restoration Contractors and DryBook.
Ray's favorite part of working at SERVPRO of Madison is when he is helping others when they are in need. When not at work, Ray enjoys spending time with his family, outdoors and photography.
Jackie started with SERVPRO in 2012 as a technician and today she is a Production Manager. Along with Jackie's years of experience, she is certified the following areas: WRT-IICRC, FSRT-IICRC, Lead-Safe Renovator, Successful Subrogation I for Restoration Contractors and DryBook.
Jackie's favorite part of working at SERVPRO of Madison is the appreciation and gratitude she receives from customers after she has completed the job.
In her free time, Jackie enjoys decorating, landscaping and shopping at antique malls.
Kevin started working for SERVPRO in 2014 as a Project Manager/Estimator. He is FSRT-IICRC and WRT-IICRC certified.
Kevin's favorite part of working at SERVPRO is the wide variety of work to be done. He appreciates the variety everyday.
In Kevin's free time, he enjoys watching his 2 sons participate in their sporting events. He also enjoys to going fishing when he is able to.
Tim started working at SERVPRO as a temp in June of 2010 and in 2011 he was hired as a full time Technician.
When asked what is his favorite part of his job, he answered “I enjoy the variety of work offered.”
In Tim's free time he enjoys watching old science fiction movies and weekend Packer games.
Carlos started with SERVPRO as a temporary employee and became full time in February 2016. When asked what he likes best about his job, Carlos responds "Hearing that the customers are happy with the work that I did for them and visiting different places in Wisconsin". In his free time Carlos enjoys spending time with his family, going fishing and having bonfires.
Katie started working with SERVPRO in May of 2016 as a Technician. Just like her brother Trevor, Katie is no stranger to SERVPRO because they have been around this business since they very young.
When asked about what she enjoys the most about working at SERVPRO, Katie responded "I enjoy working with my co workers and helping people when they are in need".
When not working or attending school at UW LaCrosse, Katie enjoys spending time with her friends and family and hiking the bluffs in LaCrosse.
Trevor started working at SERVPRO in June 2017 as a Technician but has grown up in the SERVPRO family since birth.
Trevor's favorite part of his job is working with great people.
In Trevor's free time he enjoys hunting with his dad (Jason Wilkinson), sports and trap shooting.
In 2015 Tammy began working at SERVPRO of Madison North & East as a marketer. Although she has been an employee for 4 years, SERVPRO of Madison North & East entered her life 20 years when her husband Jason Wilkinson (owner of SERVPRO of Madison North & East) began working here.
Tammy's favorite part of her job is meeting new people and being a part of a company that she is proud of.
In her spare time Tammy enjoys spending time with her family and 3 dogs, going to the Farmers Market and watching a good movie on Netflix.
Al started working at SERVPRO in November of 2016 as a Marketer. When asked what is his favorite part about working at SERVPRO of Madison, he answers "Everything!" with a big smile on his face.
In Al's free time he enjoys spending time with his family (especially his grandchildren), gardening and biking with his wife Mary and going for walks.
Kathy joined SERVPRO's marketing team in August of 2015. Her favorite part of working at SERVPRO of Madison is helping the community and meeting new people.
In her free time, Kathy enjoys spending time with her family, friends and walking her dogs.
Bev started as a temporary employee in December of 2013, she became an official employee on March 31st 2014, not only does she handle the national accounts & office duties, she is IICRC water certified, takes care of “techy” things that are needed, helps with training of drybook and work center and is our official Moral Booster! Bev stated, “I enjoy working with a fantastic bunch of people, who are like family, as well as the challenging and diverseness of the national account administrator position. SERVPRO has become a leader in the restoration industry, I am proud to be a member of such a wonderful and dedicated team at SERVPRO of Madison, who strive to achieve the same mission, to develop a group of quality people who focus on excellent service, fairness and mutual respect.”
Allen (Al) started working at SERVPRO of Madison North & East in August of 2017 as a Project Manager.
Al has several years of experience and has the following certifications: Water Removal Technician, Mold and Lead Safe Removal.
When asked what he enjoys about working for SERVPRO of Madison North & East, he said "I like the variety of work along with the feeling of accomplishment when you are helping a customer through a difficult time."
Al's hobbies include boating, golf and spending time with his family.
Nancy started working at SERVPRO of Madison in January 2016 as an office assistant/accounts receivable. In the beginning of 2019 she went to part-time and we are happy that she was able to come back to full-time in December of 2019. Nancy’s favorite part of her job is getting to work with a wide variety of people both within the company and with customers. Nancy says SERVPRO of Madison is just not a “company” but it is more like a family as SERVPRO truly cares about their employees and customers. Nancy loves working in customer service because she enjoys talking to and helping people, especially when they are in need. In her free time, Nancy enjoys camping and spending time with her family, especially her four grandchildren, gardening, scrapbooking, crafting & DIYing.
Edgar started working for SERVPRO of Madison o August 24th 2018 as a Technician.
When asked what does he enjoy about working at SERVPRO, Edgar responded "Working all year."
In his spare time, Edgar enjoys playing with his children, reading the bible and going to church.
Jose Luis Torres
Jose started working at SERVPRO of Madison North & East on August 27th, 2018 as a Technician. When asked what he likes about working at SERVPRO of Madison North & East he said "I like that I am able to get plenty of hours".
In his spare time, Jose enjoys participating in sports.
Rafael started working for SERVPRO of Madison North & East in December of 1999 as part of the crew. When asked what his favorite part about working at SERVPRO, his response was "I like all parts of my job!"
Outside of work, Rafael enjoys working on his home with cleaning and organizing.
Keren started with SERVPRO in 2012 as an Administrative Assistant. In 2014 Keren left SERVPRO to stay at home with her children and then returned back to work part time in 2018. When asked what is her favorite part of working for SERVPRO, she said "I like helping people with their emergency problems." In her free time, Keren enjoys doing crafts and spending time with her family.
Lucas began working as a Marketer for SERVPRO of Madison in September 2019. He graduated from UW Oshkosh with a bachelor's degree in Marketing with an emphasis in sales. When asked what Lucas likes the best about working for SERVPRO, his response was “I enjoy working in a team environment where I can learn something new everyday.” In his free time Lucas enjoys attending Wisconsin sporting events, golfing, traveling and staying active.
Why SERVPRO of Madison?
When you need help, you want to rely upon a business that you know, one that you trust.