Recent Posts

Water pump failure causes damage

5/8/2019 (Permalink)

This Madison apartment building facility manager called SERVPRO of Madison North & East when one of their tenants said there was water coming out of the ceiling in their bathroom.  They discovered that a cooling tower pump burst and was leaking water into the apartment below and possibly inside the walls of the apartment.  

SERVPRO of Madison North & East has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or a large apartment building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

With all water damages, time is off the essence to lessen the chance of further damage to your property.  This is why SERVPRO of Madison North & East prides itself on their 24 hour 365 days a year service.  

Water Damage or Flooding? Call Us Today (608) 221-1818

International Firefighter Day is on May 4th

5/3/2019 (Permalink)

International Firefighters’ Day (IFFD) is a time where the entire world’s population can recognise and honour all the sacrifices that firefighters make for their communities and environment so we are safe. Please remember to thank any current and past firefighters for their contributions.

In honor of International Firefighters Day, here are some helpful suggestions from SERVPRO of Madison North & East on what to do and what not to do after a fire.

What to Do:

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Wash houseplants on both sides of leaves.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers.

What NOT to do:

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Have Smoke or Fire Damage? Call SERVPRO of Madison North & East (608) 221-1818

Flood Watch & Warning: How do they differ?

5/1/2019 (Permalink)

When a storm hits your home, SERVPRO of Madison North & East has storm damage experience and expertise with the capabilities and professional personnel to quickly respond to your storm damage concerns. 

Here is some descriptions of flood terminology to help you better prepare.

Flash Flood Watch:A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning:A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch:A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning:  A Flood Warning is issued when flooding is imminent or occurring.

Do You Have Flood or Storm Damage? Call SERVPRO of Madison North & East Today (608)221-1818

Difference between a Tornado Watch and a Tornado Warning

4/12/2019 (Permalink)

What Is the Difference between a Tornado Watch and a Tornado Warning?

  • tornado watch means tornadoes are possible in the area. You should review your emergency plan, check supplies and be ready to act quickly if a tornado does approach.
  • tornado warning means a tornado has been visually sighted or indicated by weather radar and you should act immediately. Be sure to have a battery-powered weather radio available to monitor potential tornado activity.

What Are the Signs of a Tornado?

Some of the potential indicators of tornadoes may include:

  • A strong, persistent rotation in the cloud base and/or whirling dust or debris on the ground under a cloud base.
  • Hail or heavy rain followed by either a dead calm or a fast, intense wind shift.
  • A loud continuous roar or rumble that does not fade in a few seconds, like thunder does.

What Should I Do if I Learn a Tornado Is Approaching?

  • If you are in a house, go to the lowest level, such as a basement or a storm cellar.
  • If there is no basement, go to an interior room such as a closet, hallway or bathroom.
  • Try to cover your head with a blanket or jacket to guard against flying debris or broken glass. If you are in a mobile home, you should leave immediately and seek shelter elsewhere.
  • If you are outside and cannot get to shelter, crouch beside a strong structure or lie flat in a ditch or low-lying area and try to cover your head and neck.
  • Get as far away from trees and cars as you can.

What if I Am in a Car and I Learn a Tornado Is Approaching?

  • Try to locate a sturdy building in which you can immediately seek shelter. If that isn’t possible, you have two options:
    • Stay in the car with the seat belt on, putting your head down below the windows and covering it with your hands and a blanket if you have one.
    • If you can safely get lower than the level of the roadway, exit your car and lie in that area, covering your head with your hands.

What Are Some of the Common Misconceptions about Tornadoes?

  • One misconception is that opening a window in your house will “equalize the pressure” created by the tornado. Do not open any windows; doing so may actually pressurize the house and cause the roof to be torn off.
  • Tornadoes are not always visible from a distance. Rely on a weather radio for the latest information.
  • Although tornadoes are usually spawned by thunderstorms, they have been known to occur without lightning. They can cross a river or another body of water.
  • Tornadoes are not confined to “tornado alley,” a region of the Midwestern U.S. where tornadoes are most frequent. Tornadoes can occur anywhere, any time.

www.travelers.com/resources/weather/tornadoes/tornado-safety-at-home.aspx

Have Questions? Call SERVPRO of Madison North & East Today – (608) 221-1818

House Fire Starts in Bathroom

4/11/2019 (Permalink)

This McFarland Wi home experienced fire, smoke and soot damage when a cigarette started this bathroom on fire.  They called SERVPRO of Madison North & East to handle the fire restoration.

According to the National Fire Protection Association (NFPA) smoking materials, including cigarettes, pipes, and cigars, started an estimated 17,200 home structure fires reported to U.S. fire departments in 2014. These fires caused 570 deaths, 1,140 injuries and $426 million in direct property damage. SERVPRO of Madison North & East has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Rain Storms hit Dane County Area

4/11/2019 (Permalink)

This Madison Wisconsin commercial property suffered water damage after severe storms hit the  area causing flooding in several parts of  Dane County and its surrounding areas.  As you can see in the picture, the water flooded the first floor and began to flow down the wall into the basement.  This owner called SERVPRO of Madison North & East to do the mitigation.

SERVPRO of Madison North & East is dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.  

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

Have Water or Flood Damage?
Call SERVPRO of Madison North & East Today – (608) 221-1818

Through Storm Damage, SERVPRO of Madison North & East is here to help

4/11/2019 (Permalink)

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its a tornado, flooding, or hail damage, the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

SERVPRO of Madison North & East strive to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

So in the event that your home or business is involved in a STORM, you can rely on SERVPRO of Madison North & East (608) 221-1818to turn a stressful situation into a manageable, professional experience.

Dryer causes fire damage in Waunakee home

4/5/2019 (Permalink)

This Waunakee Wisconsin home experienced fire and soot damage when the owners dryer started on fire.  Smoke and soot traveled throughout the home, leaving an intense smell.  They called SERVPRO of Madison North & East to handle the fire and smoke clean up and to get their home to pre fire damage condition.

If you are dealing with fire damage in your home or place of business, the experienced team at SERVPRO of Madison North & East is ready to respond. Since we are locally owned and operated, we are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 221-1818

Water Damage in Commercial Property

4/5/2019 (Permalink)

This commercial property in Madison, Wisconsin experienced a water damage in the ceiling of the large manufacturing area.  They notice first condensation forming on the underside of the roof.  During further inspection, they found that a water hose in the attic was leaking.  They called SERVPRO of Madison North & East to handle the water damage.

SERVPRO of Madison North & East has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Madison North & East responds quickly to your Madison business’s fire, water, and mold damage emergencies. 

Have Questions? Call Today – (608) 221-1818

Protecting your property from flooding

4/5/2019 (Permalink)

Flash Flood Warning-- the alert that many of us dread because of the concerns that our homes will be affected by it. SERVPRO of Madison North & East understands that your home is more than a structure: it's your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.  Here are some helpful suggestions on how to protect your property just in case disaster happens.

 How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

Have Storm or Flood Damage?
Call Us Today (608) 221-1818