Recent Posts

Fire in Sun Prarie Wisconsin home

12/5/2018 (Permalink)

This Sun Prairie home caught on fire due to a faulty ventilation unit.  Smoke and soot  affected several rooms in this home.  SERVPRO of Madison North & East was called to handle the fire restoration in this home.  At SERVPRO of Madison North & East we specialize in fire and water damage restoration. Our highly trained professionals have specific damage restoration training and state of the art equipment that can quickly restore your home to its pre-fire condition.  

In addition to removing all smoke and soot from all areas of your home, we will clean, sanitize and disinfect all of the restorable items and structures that were damaged by the fire. Our highly trained professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. 

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Lightning strikes Beaver Dam home

12/5/2018 (Permalink)

This Beaver Dam home started on fire when a lightning bolt struck the peak of the house. Firefighters extinguished the fire and SERVPRO of Madison North & East was called to handle the fire and water mitigation because our staff is highly trained in property damage restoration.  Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

Our trained professionals carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818

Water damage in Sun Prairie Home

11/2/2018 (Permalink)

This Sun Prairie Wisconsin homeowner called SERVPRO of Madison North & East when they discovered that the their toilet tank overflowed spilling water all over the bathroom, hallway and bedroom.  

After an assessment, our technicians extracted the majority of the water but determined that the carpet padding needed to be removed to completely dry the area out and save the carpet.  Every water damage event is a little different and requires a unique solution, but the general process stays the same.  We use specialized equipment to remove the remaining water that is harder to access. Our professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Water or Flood Damage?
Call Today – (608) 221-1818

Madison Wisconsin Clubhouse Suffers Water Damage

10/19/2018 (Permalink)

This clubhouse in Madison, Wisconsin suffered a water damage when the upstairs bathroom toilet overflowed.  Water soaked the floor causing the ceiling downstairs to leak water in the room below.  SERVPRO of Madison North & East was called in to do the mitigation.  

We are water damage restoration specialists and are ready to restore your Madison business back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Madison North & East uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Have Water or Flood Damage?
Call Us Today – (608) 221-1818

Leaky Roof in Commercial Property Causes Water Damage

10/19/2018 (Permalink)

leaky roof caused water damage in this Wisconsin commercial property.   During a storm, water came in from under the roof, damaging ceiling tiles and flooding the carpet.

SERVPRO of Madison North and East was called to do the mitigation.  Within 3 days, this business was back to normal "Like it never even happened."

Commercial Restoration Services

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

If your business suffers a major loss, call us at         (608) 221-1818.

Commercial Fire Damage Restoration

10/19/2018 (Permalink)

Fire damage can be devastating not only a homeowner, but for a business owner as well.  In addition to the fire and smoke damage, there also can be significant water damage from firefighting efforts and fire suppression systems. Every hour that is spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. This isn't acceptable!  If your business experiences a fire, smoke or water damage, call SERVPRO of Madison North and East and we will get your business, back in business in no time!  

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage? Call Us Today – (608) 221-1818

What to do in case of a Fire

10/19/2018 (Permalink)

A fire can be devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Madison North and East has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

Board-ups - In some cases firefighters may break windows and cut holes in the roof in order to vent the fire. It is extremely important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders.

Types of Fire/Smoke/Soot

Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.

Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot – Furnace Puff Backs. Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

What to do after a fire:

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Madison North and East.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may damage garment further.

SERVPRO of Madison North and East has what it takes to restore your home back to pre loss condition.

SERVPRO of Madison North and East (608) 221-1818

Grease Fire on Stove causes smoke and soot damage

9/18/2018 (Permalink)

This Wisconsin home experienced a fire damage when a grease fire started on the stove.  The owner used a fire extinguisher to put out the fire but smoke and soot still traveled throughout the house.  They called SERVPRO of Madison North and East to handle the fire and odor clean up.

When your home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of Madison North and East has the specialized fire and water damage equipment and expertise to help you through this tough time.

We’ll treat your family with empathy and respect and your property with care.

Have Questions? Call Us Today – (608) 221-1818

Flooded Basement in Madison

9/4/2018 (Permalink)

This Madison WI basement became flooded when storm water came in from one of the windows. SERVPRO of Madison North & East was called in to do the mitigation. Our trained professionals within hours of the call were able to extract the standing water, set up industrial size dehumidifiers and fans, clear the room of this family's belongings to protect against damage and remove some of the base trim so adequate ventilation can occur.During the next couple days, our crew were able to provide this family with the status on how things were progressing with the help of our moisture checks and state of the art equipment.

As a locally owned and operated business, SERVPRO of Madison North & East is strategically located to respond quickly to your water or flood damage event.

Have Water or Flood Damage?
Call Us Today –(608) 221-1818

Middleton home water damage

7/12/2018 (Permalink)

This Middleton homeowner discovered their water heater had been leaking water for awhile and went unnoticed until the area began to smell musty.  They called SERVPRO of Madison North & East to handle the mitigation. 

As experts in deodorization, SERVPRO of Madison North & East is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.  In this situation the musty smell was from mold growth caused by the slow water heater leak.

 We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Call Us Today – (608) 221-1818