Recent Posts

Smoke and Water Damage Clean UP

3/1/2019 (Permalink)

This Madison, WI commercial property suffered smoke and water damage when some electrical equipment started on fire.  Smoke and soot filled this room and several of the adjoining rooms in addition to water from the sprinkler system.  They called SERVPRO of Madison North & East to handle the water and fire mitigation.  

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

We are available 24 hours a day, 7 days a week. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

If your business suffers a major loss, call (608) 221-1818

Some Causes of Sump Pump Failure

3/1/2019 (Permalink)

Power Failure

Your primary sump pump should not be treated any different than any other appliance in your home - without power, it is completely worthless.  As a safeguard, invest in a high quality battery back-up sump pump.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Frozen Discharge Pipe

If the discharge pipe is not installed pitched properly, water will collect and eventually freeze, causing a blockage. 

Switch Stuck in Place

There are several different types of sump float switches.  Vertical and tethered floats are the most common.  Vertical floats seem to work the best as tethered floats are known for  getting stuck on the side walls of the sump pit (resulting in a flooded basement). 

Over-worked / Under-Powered Sump Pump

Not all pumps are created equal.  Make sure you install the correct horsepower pump capable of keeping up with your flow of water.   

Old Age

It is generally recommended that sump pumps should be replaced every five to seven years in order to be reasonably safe. Don’t wait until it’s too late!

Have a water damage from a sump pump failure? Call us at (608) 221-1818

Madison Area Commercial Property Experiences Water Damage

3/1/2019 (Permalink)

A leaky roof caused water damage in this Wisconsin commercial property.   During a storm, water came in from under the roof, damaging ceiling tiles and flooding the carpet.

SERVPRO of Madison North & East was called to do the mitigation.  Within 3 days, this business was back to normal "Like it never even happened."

Commercial Restoration Services

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team

If your business suffers a major loss, call us at         (608) 221-1818

SERVPRO of Madison North & East is equipped with the knowledge to restore your property

3/1/2019 (Permalink)

This Madison area resident noticed a water leak behind her washer.  The leak had gone unnoticed for some time and effected the wall of the kitchen that is adjacent to the laundry room.  When SERVPRO of Madison North & East did the initial assessment, they discovered some substantial mold growth affecting both walls.  

At SERVPRO of Madison North & East, our staff is highly trained in property damage restoration. From initial and ongoing training to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

If You See Signs of Mold, 
Call SERVPRO of Madison North & East Today – (608) 221-1818

Trust the experts to handle your mold problem

3/1/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, SERVPRO of Madison North & East will inspect and assess your property and use our specialized training, equipment and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Of Madison North & East 608-221-1818

The Classes of Water Damage

2/5/2019 (Permalink)

The Classes of Water Damage Losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step and will determine the amount and type of equipment utilized to restore your business. Here are four IICRC water damage classifications:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Water or Flood Damage?
Call SERVPRO of Madison North & East  (608) 221-1818

Highly Trained Mold Remediation Specialists

1/24/2019 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.  SERVPRO of Madison North & East understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Have Mold Related Questions? Call Us Today – (608) 221-1818

Sprinkler Pipe Causes Water Damage

1/24/2019 (Permalink)

This McFarland apartment building experienced a water damage when the pipe from the sprinkler system broke affecting several rooms in the apartment.  They called SERVPRO of Madison North & East to handle the water mitigation.

When your McFarland area home or commercial property has water damage from flooding or leaks, SERVPRO of Madison North & East has the expertise of highly trained professionals and advanced drying equipment to properly restore your McFarland area home or commercial property to its pre loss condition.  The experience and scientific approach in water damage restoration that SERVPRO of Madison North & East has, allows our highly trained professionals to use high tech moisture detectors, hygrometers, infrared cameras and truck-mounted and portable extraction units to properly dry and restore your property.

Water or Flood Damage?
Call Today – (608) 221-1818

Tips to Prevent Frozen Pipes

1/18/2019 (Permalink)

Cold temperatures are inevitable in Wisconsin.  When freezing temperatures hit, here are some helpful prevention tips:

  • When you know temperatures will be dipping below freezing, allow water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • Keep your house at a warm, consistent temperature both day and night.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 degrees.
  • If you do end up with frozen pipes, a hand-held hair dryer or heat lamp can thaw them.

Have water damage from a frozen pipe? Call SERVPRO of Madison North & East (608)221-1818

Sun Prairie home fire caused by faulty vent

1/18/2019 (Permalink)

This Sun Prairie home caught on fire due to a faulty bathroom vent.  Smoke and soot  affected several rooms in this home.  SERVPRO of Madison North & East was called in to do the mitigation on this home.  SERVPRO of Madison North & East specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.  

In addition to removing all smoke and soot for all areas of your home, we clean, sanitize and disinfect all of the restorable items and structures that were damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. They are also trained to remove odors using industrial air scrubbers and fogging equipment.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 221-1818