Step 1: 24 Hour Emergency Contact 

The restoration process begins when you call SERVPRO of Madison North & East.  Our highly trained professionals are available 24 hours a day, 7 days a week for large or small water loss emergencies. When your home or commercial property has a water damage, immediate action from a trained professional is crucial to ensure the least amount of damage affects your property and belongings.  A delay of even just a few hours can greatly increase the severity of the water damage.  When you call SERVPRO of Madison North & East, you can take comfort in knowing that you are getting one of the top water restoration companies around.

We Answer the Phone Ready to Help
Call Today - (608) 221-1818

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Madison North & East has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment