Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
When responding to a water damage emergency such as the August 2018 Madison Wisconsin flood, SERVPRO of Madison North & East takes the right course of action to make sure your property is properly taken care of. The first step of this process is to start off with a detailed inspection and damage assessment of your Madison area home or property. With the help of our advanced technology and techniques, our professionals can determine the severity of the damage so an appropriate plan of action can be determined. As with all water damages, an immediate response helps minimize the damage and restoration costs to our customers.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture